FAQs

What is the shipping costs?

Most shipping in the United States (US) is FREE depending on your selection of shipping method chosen at checkout. Each order varies in shipping cost depending on the location it will be delivered too.  Most of our shipping is free depending on your choice of arrival dates even for most area’s outside the US.  You can choose your shipping method at checkout, but make sure to choose your location first to see the correct shipping methods, delivery times and if there are any cost associated with that location.  You can choose to have your package sooner, but there may be higher cost for this shipping method.

When will my item arrive?

Each order is different depending on when the order was processed.  Most orders are processed within 72 hours after requested, but some can take up to five business day’s depending on certain warehouse supplies and needs.  Once the order is processed, then it will display the correct shipping time for that item with a tracking number in a second email.  Your cart will show an estimated time to receive your product at checkout.  If you do not receive any email within 5 business day’s please reach out to us with your order details to make sure your order went through correctly.

Our checkout is highly secured to protect not only you the customer, but also Favvashop, so verifying orders first is very important to us and can take up to 72 hours.

Your package will arrive between 10-20 business days after the processing time frame depending on your geographic location and availability of stock.

Estimated shipping times are below:

USA & Canada
Standard Secured Shipping takes 2 -4 Weeks for delivery if your item is in stock.

AUSTRALIA & New Zealand
Standard Secured Shipping & Insurance takes 2 -4 Weeks for delivery if your item is in stock.

U.K & EUROPE
Standard Secured Shipping & Insurance takes 2 -4 Weeks for delivery if your item is in stock.

Others Countries
Standard Secured Shipping & Insurance takes 2 -6 Weeks for delivery if your item is in stock.

*Note: Depending on the fulfillment center used upon purchase, the customer must accept that these delivery times are estimates only, based on the average data from thousands of orders. Orders can be faster or slower depending on location.

Where do you ship from?

Favvashop has suppliers from all over that source our products for us.  We search and find trusted suppliers to meet our customer needs.  Your order can be shipped from all over the world for this reason.

When will I get a confirmation Email?

After you place your order, you will receive an email confirmation with your order # with purchase details inside within 5 business days.  You can make changes or cancel your order within 8 hours of making the request. Your order will not be placed until this time-frame has passed. After your order is shipped you will get a second email with your tracking number to track your orders location and status.  It is normal for several days to pass between seeing your package scanned and will not affect your expected delivery date.

DELIVERY TIME

All orders are processed within 5-10 business days of the order being requested.  We apologize in advance for any shipment delays due to courier services being backed up.

Returns and Exchanges

Can I cancel my order?

Yes, you have up to 8 hours to cancel an order.  If you try to cancel after this time, we will not be able to issue a refund as your item has already been packaged and shipped and ordered from our supplier.

What is your return policy?

If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one.

The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.

We do not refund shipping cost. Return shipping is to be paid by the Buyer

Any further questions email us at contact@favvashop.com

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